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N

Ned

28/11/2025 22:59:10

9/10
Punct pozitiv:

". Nice location. . The Novotel is linked and let me use their facilities free of charge. . Bed was very comfortable"

Punct negativ:

. Breakfast spread is a bit limited . Shower temperature was inconsistent

V

Vaidotas

14/08/2025 11:14:29

10/10
Punct pozitiv:

"Fantastic place for Family. Oasis of calm and peace and beautiful places reachable by bike foot or car. Great hosts. Big surroundings and a lot of area. Mushroom picking, fishing, wonderful lakes nearby. Great value for money for sure. Recommend"

Punct negativ:

Aucun.

A

Assor

14/09/2025 12:34:07

9/10
Punct pozitiv:

"The breakfast was very good. Kept me full the entire day.. it was clean and quiet . The place was in an excellent location."

Punct negativ:

The room was small

A

Assor

14/09/2025 12:34:07

9/10
Punct pozitiv:

"The breakfast was very good. Kept me full the entire day.. it was clean and quiet . The place was in an excellent location."

Punct negativ:

The room was small

W

Wolf

23/11/2023 07:23:23

9/10
Punct pozitiv:

"clean and spacious very friendly and helpful staff"

Punct negativ:

the breakfast could be better

N

Nikol

29/05/2025 20:09:24

10/10
Punct pozitiv:

"Amenajare ,accesorii de Top ⬆️⬆️⬆️ baile excelente !!! Gradina unica"

Punct negativ:

Aucun.

T

Thomas

14/02/2026 15:17:41

8/10
Punct pozitiv:

"Location was good, buffet breakfast was great, staff was great"

Punct negativ:

Beds had small split pillows instead of one big pillow.

I

Ivy

11/11/2024 23:45:10

10/10
Punct pozitiv:

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Punct negativ:

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.

D

Diane

21/03/2025 07:09:42

9/10
Punct pozitiv:

"The room was spacious, clean and had a huge comfortable bed. The room also had amazing views of the sea, and islet de Gosier as well a cool terrace. Coffee facilities and air conditioning in the room. I loved the open air lounge/dining area too - very unique - the art exhibition added glamour! Then the private beach and pool was also a treat."

Punct negativ:

The beach area tables and lounges needs to be cleaned more regularly.

S

Simo

14/03/2025 00:19:46

8/10
Punct pozitiv:

"Excellent location near the beach, making it easy to enjoy the surroundings. Good price-to-quality ratio, offering a budget-friendly stay."

Punct negativ:

No hot shower, which was inconvenient. Noisy installations that affected comfort (water pump, no well isolated for insects) The check-in process was a bit complicated, but since it's a family-run business, we were understanding.

I

Iftikhar

08/03/2026 08:18:31

10/10
Punct pozitiv:

"Very good staff but the room was small and there was no any tub in bath even I requested before check in"

Punct negativ:

Aucun.

D

Douglas

03/03/2026 07:07:36

9/10
Punct pozitiv:

"Our beach attendant, Tevin, looked after our needs endlessly. A pleasure to know him."

Punct negativ:

Some of the dinner service staff were not particularly professional - demure, inattentive, lacking humour.. Not what you'd expect for such a high class establishment.

P

Pakoa

13/03/2026 01:34:00

8/10
Punct pozitiv:

"All in all the service provided by the hotel during my 3 night stay was amazing. All the services requires are available and event it is more convenient with the additional hospitality provided by our host of the meeting PNG Customs."

Punct negativ:

The only challenge I encounter which requires some improvement is the internet connectivity especially the WFI coverage and connectivity which at times it is very weak while in the room. Otherwise everything else provided by the hotel is exceptionally outstanding.

V

Volodymyr

15/03/2026 11:47:32

8/10
Punct pozitiv:

"Staff was very friendly and always ready to help me with my questions."

Punct negativ:

the only thing that bothered me was the poor soundproofing, I could hear our neighbors.

R

Robert

17/10/2024 08:50:33

8/10
Punct pozitiv:

"Breakfast was good and most of the time it has variety. Staff are fantastic.The omelette bar was the best as the other hot food is in bain-marie and is not as good."

Punct negativ:

Great room and fabulous views of the bay. I loved waking up in the morning and watching the boats going up and down the bay.

J

Johanna

28/01/2026 12:09:12

9/10
Punct pozitiv:

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Punct negativ:

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

D

Daniel

29/01/2025 18:30:34

8/10
Punct pozitiv:

"Parcarea mare păzită. Personalul foarte amabil și de ajutor."

Punct negativ:

Controlul temperaturii în cameră a fost un pic greoi.

B

Billplakandaras

15/03/2026 10:39:38

8/10
Punct pozitiv:

"Very good breakfast, great location, and very friendly staff. The interior is modern, and the amenities of the hotel are very good."

Punct negativ:

The hotel has a serious issue with plumbing. Didn't get hot water for quite a long time in teh shower and had to wait long, while the hot water was yelowish.

K

Krystian

20/11/2025 15:21:41

9/10
Punct pozitiv:

"Centricallh located comfortable little hotel in Thimphu"

Punct negativ:

all was ok

P

Patricia

20/12/2025 20:08:52

10/10
Punct pozitiv:

"Everything about the Chatrium was superb. From the staff to the room, the location, the service and the overall welcome. It was truly superb"

Punct negativ:

There was nothing at all to fislike

A

Andreea

28/02/2026 15:07:23

10/10
Punct pozitiv:

"Experienta buna . Camera mare si aerisita. Mare plus pentru restaurantul hotelului."

Punct negativ:

Locurile de parcare super ocupate dar ne.am încadrat si noi cu ajutorul d.soarei de la recepție.

B

Beccy

19/02/2026 12:52:19

10/10
Punct pozitiv:

"Excellent location. We were upgraded to a junior suit which was really great. It was perfectly clean and very comfortable. I highly recommend this hotel."

Punct negativ:

Aucun.

M

Maria

16/02/2026 00:37:31

10/10
Punct pozitiv:

"Incredible installations and well taken care property. Friendly staff, spacious rooms and spectacular breakfast!"

Punct negativ:

Aucun.

S

Sarah

08/02/2026 16:56:39

9/10
Punct pozitiv:

"The room, the pool & beach & the relaxing vibe. Staff were excellent"

Punct negativ:

It’s a bit way out to get to any bars or restaurants on foot- St.Lawrence Gap, £10 e/w, for amenities. Walk at your peril the roads & drivers are haphazard & it takes a good half hour if you’re relatively fit!

A

Annalisa

17/01/2024 20:20:37

10/10
Punct pozitiv:

"The staff was amazing, friendly and accommodating. The restaurants on site were delicious and the wait staff was knowledgeable and friendly."

Punct negativ:

I have no constructive feedback.

M

Mujibul

22/01/2026 07:15:01

10/10
Punct pozitiv:

"Friendly staff, good service, clean and close to the airport."

Punct negativ:

Everything was good.

I

Ismail

03/12/2025 07:14:01

10/10
Punct pozitiv:

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

Punct negativ:

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

H

Haley

24/11/2025 05:12:40

10/10
Punct pozitiv:

"Beautiful location, great restaurant, updated rooms, friendly staff"

Punct negativ:

The need for transportation if you wanted to go anywhere else.

J

Jurgen

12/01/2026 10:22:10

8/10
Punct pozitiv:

"Location is great, and rooms are nice and bed is good. Only the bathroom was old fashioned in the old rooms."

Punct negativ:

The food in the restaurant is ok but not the best and the waiters are slow. The breakfast is very poor and it is better to eat outside at 100% Natural. The reception did no tell us about the yoga which we missed. Also that did not tell us that we should book the whale trip in advance because now it was sold out and we had to book a private trip.

L

Lindo

15/03/2026 20:03:15

10/10
Punct pozitiv:

"The surrounding area and people were extremely friendly"

Punct negativ:

The fact I did not have remote for the gate to open the gate, had to rely on a car horn.

T

Triena88

19/03/2026 15:06:38

9/10
Punct pozitiv:

"Everything was lovely. And as a bonus we got upgraded. Loved the stay."

Punct negativ:

Aucun.

J

Jerome

11/08/2024 20:10:14

10/10
Punct pozitiv:

"Excellent location, amazing breakfast, great personnel"

Punct negativ:

Everything

J

Jo

13/03/2026 09:52:10

10/10
Punct pozitiv:

"Lovely spot. Pool and beach fabulous. Our beachfront room was great, comfy beds and room had everything we needed. The staff were very friendly, lots of laughs and great service. Restaurant meals and breakfasts were delicious. Spa massage was simply divine! We loved our stay thank you 🤩"

Punct negativ:

Aucun.

M

Majdy99

14/10/2023 16:51:58

10/10
Punct pozitiv:

"All waz super....super person ...here no racism....😅😅😅"

Punct negativ:

Aucun.

E

Elena

22/01/2026 18:27:49

9/10
Punct pozitiv:

"Locatia, camera, utilarea acesteia, accesul imediat la metrou, multe restaurante in imprejurimi"

Punct negativ:

Aerul conditionat prea puternic si sistemul centralizat de comanda care nu functiona cum trebuie

A

Annalisa

17/01/2024 20:20:37

10/10
Punct pozitiv:

"The staff was amazing, friendly and accommodating. The restaurants on site were delicious and the wait staff was knowledgeable and friendly."

Punct negativ:

I have no constructive feedback.

P

Pucha

17/02/2026 00:26:06

10/10
Punct pozitiv:

"We love the vibes, so comfy, so beautiful set up in receptionist area and beautiful view from the restaurant and our room."

Punct negativ:

The food price quite high in their restaurant

S

Simo

14/03/2025 00:19:46

8/10
Punct pozitiv:

"Excellent location near the beach, making it easy to enjoy the surroundings. Good price-to-quality ratio, offering a budget-friendly stay."

Punct negativ:

No hot shower, which was inconvenient. Noisy installations that affected comfort (water pump, no well isolated for insects) The check-in process was a bit complicated, but since it's a family-run business, we were understanding.

L

Losalini

15/03/2026 22:55:41

10/10
Punct pozitiv:

"The bed was amazing, i slept well and that was the best part especially being jet lagged. The kids loved the breakfast spread so that was a plus. They really enjoyed their stay, im glad to have booked it and wouls definitely come again and recommend to friends."

Punct negativ:

Aucun.

S

Sonia

08/01/2026 19:34:12

10/10
Punct pozitiv:

"Steps away to beach. The restaurant/bar serves delicious food and drinks. The staffs were friendly and ready to help with anything. Will definitely return again."

Punct negativ:

Aucun.

I

Ivy

11/11/2024 23:45:10

10/10
Punct pozitiv:

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Punct negativ:

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.

M

Martin

27/11/2025 03:00:21

10/10
Punct pozitiv:

"La playa impecable. La villa frente al mar impecable."

Punct negativ:

La comida, regular.

A

Afusat

19/03/2026 06:43:12

8/10
Punct pozitiv:

"Location was perfect for us and breakfast was good - not many choices but good."

Punct negativ:

The AC and the Fridge in our room were not working but immediately we reported, they were fixed.

S

Sandutu

02/09/2025 11:11:47

8/10
Punct pozitiv:

"Terasa unde se servea micul dejun avea o panoramă superba, micul dejun a fost variat si bun, cafeaua excelenta, personal amabil."

Punct negativ:

Receceptionerul desi amabil nu avea libertatea de a negocia pretul care era mare, mai mare ca pe booking. Patul nu era dublu ca in descriere ci din doua saltele intre care picai noaptea , iar locatia era intr un bazar murdar plin de gunoaie si dimineata la 5 ne au trezit slujba de la i biserica musulmana si strigatele musulmanilor.

N

Ned

28/11/2025 22:59:10

9/10
Punct pozitiv:

". Nice location. . The Novotel is linked and let me use their facilities free of charge. . Bed was very comfortable"

Punct negativ:

. Breakfast spread is a bit limited . Shower temperature was inconsistent

B

Billplakandaras

15/03/2026 10:39:38

8/10
Punct pozitiv:

"Very good breakfast, great location, and very friendly staff. The interior is modern, and the amenities of the hotel are very good."

Punct negativ:

The hotel has a serious issue with plumbing. Didn't get hot water for quite a long time in teh shower and had to wait long, while the hot water was yelowish.

J

James

02/03/2026 13:34:40

9/10
Punct pozitiv:

"I have enjoyed staying at The Diplomat for decades. This is hotel life as it should be, which is probably why I keep going back. I enjoy a quiet meal with my family by the pool and do like to indulge in delicious food from all over the world. The staff are always friendly and extremely polite."

Punct negativ:

Work commitments forced an early departure.

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