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S

Shakira

23/08/2025 13:40:18

9/10
Aspect pozitiv:

"The swimming pool is amazing and they have everything you need"

Aspect negativ:

The room size

S

Sandra

09/02/2026 22:03:33

8/10
Aspect pozitiv:

"Food was ok, the staff was amazing and made you feel extremely welcome, this was the first time staying at this hotel, and I have just re-booked for next year. The hotel was quite, but had it lively time with live music. Enjoyed myself so much. Breakfast was lovely and so was dinner."

Aspect negativ:

The lighting in the room could have been better.

P

Peter

17/03/2026 16:22:47

10/10
Aspect pozitiv:

"Friendly staff, a hotel with indescribable character; location amazing, food excellent"

Aspect negativ:

Aucun.

N

Nikolaus

10/02/2026 18:24:43

8/10
Aspect pozitiv:

"It is not the latest hotel, but everything works well and fine, the team is experienced, the service is really okay. Can be recommended."

Aspect negativ:

nothing to be complained

J

Jonas

17/03/2026 07:44:36

10/10
Aspect pozitiv:

"First of all, the Lodge is absolutely beautiful. We loved the architecture and attention to detail in every corner. The service was excellent, and the staff were very warm and welcoming, especially Allan who made us feel truly cared for. Special thanks to Silvia for her wonderful management and for creating such a peaceful quiet and relaxing experience. It was truly a charming stay at Lonno Lodge and we would gladly return and Watamu as a city is a very beautiful place very worth visiting Jonas & Siam"

Aspect negativ:

Aucun.

M

Madalina

15/09/2025 11:22:33

10/10
Aspect pozitiv:

"A fost curat tot timpul,in fiecare zi se făcea curatenie in camera,in baie,schimbat prosoape ,lenjerie pat..nota 10..in fiecare zi aprovizionare cu apa plata, micul dejun bogat..aveai multe varietate din ce sa alegi,fructe,ceai,cafea, apa,suc,iaurt.."

Aspect negativ:

Aucun.

N

Norbert

02/03/2026 08:13:00

8/10
Aspect pozitiv:

"Basic room, a bit outdated, but for one/two nights ok, a lot of shops and supermarkets nearby, friendly staff, cheap price"

Aspect negativ:

Aucun.

A

Arul

07/03/2026 06:02:13

9/10
Aspect pozitiv:

"The location and the Taj standards that has been maintained inspite of it being a old property makes you feel nice and comfortable! The hospitality shown by their staff was a class above!!"

Aspect negativ:

Aucun.

G

Gabriela

09/02/2026 04:19:23

9/10
Aspect pozitiv:

"La habitación era amplia, el aire funcionaba bien, la cama era muy cómoda. El desayuno básico pero rico. El personal amable."

Aspect negativ:

Por ahí tener un colcha de verano o similar. Y que el baño tenga cortina a fin de que no se moje todo al bañarse. Igual todo correcto.

I

Ismail

03/12/2025 07:14:01

10/10
Aspect pozitiv:

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

Aspect negativ:

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

H

Ho

05/12/2024 08:59:01

8/10
Aspect pozitiv:

"Cleanliness of the room.Strong aircon and shower. Staffs helpful."

Aspect negativ:

Aucun.

B

Beccy

19/02/2026 12:52:19

10/10
Aspect pozitiv:

"Excellent location. We were upgraded to a junior suit which was really great. It was perfectly clean and very comfortable. I highly recommend this hotel."

Aspect negativ:

Aucun.

B

Barry

27/10/2025 05:07:32

10/10
Aspect pozitiv:

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

Aspect negativ:

The pool was often closed to guests

R

Robert

19/03/2024 13:14:23

10/10
Aspect pozitiv:

"Totul la superlativ! Raportul calitate pret este excelent. Camerele sunt curate, se face curatenie zilnic. In fiecare seara se da cu spray de insecte/tantari in camere. Curtea interioara este superba si este la fel de bine ingrijita. Exista 3 piscine mari in incinta. Plaja aferenta complexului este in mare parte din timp curata, iar apa oceanului este linistita si calda. Personalul a fost mereu dragut cu noi si gata sa ne ajute, mai ales ca am ajuns mult mai devreme de ora check-inului si am plecat mult mai tarziu de ora check-outului. Au vestiare si bai speciale pentru aceste situatii, astfel incat turistii sa se poata bucura din plin si de prima/ultima zi de vacanta. Mancarea este relativ ok, insa nu si pentru pretentiosi. Micul dejun nu a variat prea mult. La cina au mai fost variatii, in una din seri am avut mancare cu specific italienesc, in alta seara mancare africana."

Aspect negativ:

-

L

Lisa

12/03/2025 09:12:52

10/10
Aspect pozitiv:

"The property is really good, beautiful designs, clean and really friendly staff. The staff went above and beyond and we want to thank all, especially Naky, for making our stay at Ibis a great experience."

Aspect negativ:

NA

G

Gilles

26/01/2026 12:41:00

8/10
Aspect pozitiv:

"We have enjoyed the bedroom, bathroom, bar, pool, outdoor facilities. During our stay, we appreciated the quality of services and reception by the staff."

Aspect negativ:

The weakest part of the hotel is the restaurant catering for breakfasts and all meals: the place that looks like a canteen, is not welcoming. The prices for food are for too expensive. The food is good quality. Spiritless Hotel as it feels very empty.

C

Cristina

26/03/2025 15:29:24

9/10
Aspect pozitiv:

"Locatia foarte buna! Foarte multa verdeata. Plaja foarte frumoasa. Camerele curate. Micul dejun si cina foarte bune. Si mancarea la pranz din meniul a la carte buna."

Aspect negativ:

Mobilier putin cam vechi. Am cerut la receptie un adaptor pentru priza si ni s a dat unul singur. Sistemul de ventilatie in restaurant ar trebui imbunatatit.

D

Darazi

01/01/2024 12:32:49

10/10
Aspect pozitiv:

"The staff and managers were very kind and polite. The rooms and lobby is very clean. The WiFi was full free, but sometimes in some pleases signal was weak. The 24 hours drinking coffee , tea, cakes in lobby if very fantastic. U can use them free during 24 hours."

Aspect negativ:

The lobby doesn't have any view to out ( I mean avenue and street ).

A

Arthur

16/03/2026 02:09:59

10/10
Aspect pozitiv:

"The shuttle bus from the airport was on site when we arrived and very comfortable after the plane ride. Check in was quick and the staff was amazing. Our room was exceptionally clean and the bed was comfortable."

Aspect negativ:

Nothing bad to say.

D

Douglas

03/03/2026 07:07:36

9/10
Aspect pozitiv:

"Our beach attendant, Tevin, looked after our needs endlessly. A pleasure to know him."

Aspect negativ:

Some of the dinner service staff were not particularly professional - demure, inattentive, lacking humour.. Not what you'd expect for such a high class establishment.

M

Martin

01/02/2026 21:09:00

8/10
Aspect pozitiv:

"I liked the food and the variety during breakfast. Very friendly staff too."

Aspect negativ:

Shaky internet and the rooms abit small for the pricing.

P

Piotr

08/01/2026 19:42:06

8/10
Aspect pozitiv:

"Very positive experience. Beautiful location and view. The room was equipped with everything I needed."

Aspect negativ:

Aucun.

I

Ionut

20/02/2026 21:14:52

10/10
Aspect pozitiv:

"Pozitionarea !Micul dejun excelent! Camerele sunt utilate foarte bine!Paturi foarte bune!❤️"

Aspect negativ:

Aucun.

C

Cristi

05/09/2024 13:21:11

8/10
Aspect pozitiv:

"Hotelul este ok dacă nu ești pretențios. Necesita îmbunătățiri la exterior și interior."

Aspect negativ:

Parcarea cu toate ca are camera de supraveghere nu este de folos. Am găsit masina lovita în parcare. Asa ca cei ce mergeți sa aveți grija. Hotelul nu își asuma nimic.

P

Pucha

17/02/2026 00:26:06

10/10
Aspect pozitiv:

"We love the vibes, so comfy, so beautiful set up in receptionist area and beautiful view from the restaurant and our room."

Aspect negativ:

The food price quite high in their restaurant

D

Douglas

03/03/2026 07:07:36

9/10
Aspect pozitiv:

"Our beach attendant, Tevin, looked after our needs endlessly. A pleasure to know him."

Aspect negativ:

Some of the dinner service staff were not particularly professional - demure, inattentive, lacking humour.. Not what you'd expect for such a high class establishment.

E

Eva

18/01/2026 12:22:30

8/10
Aspect pozitiv:

"Excellent location just above a lovely secluded beach. Quiet area. Well equipped kitchen facilities. Quirky small reception area with helpful staff. Some rooms w balconies with seaview. Excellent small restaurants close by. Polite unobtrusive cats."

Aspect negativ:

Slightly dated decor and bathrooms.

D

Daniela

07/10/2025 12:06:31

9/10
Aspect pozitiv:

"Micul dejun a fost diversificat, mancarea foarte buna ,gustoasa."

Aspect negativ:

nu mi-a placut cafeaua,era foarte slaba.

A

Andres

09/02/2026 21:33:04

10/10
Aspect pozitiv:

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Aspect negativ:

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

C

Carmen

29/06/2023 08:24:35

10/10
Aspect pozitiv:

"Localizare perfecta a hotelului pentru acces usor in zonele de interes. Camera spatioasa, curata, luminoasa si linistita. Personal amabil si binevoitor, cu sfaturi corecte pentru a ne descurca prin Amsterdam, in ce priveste mijloacele de transport si traseele optime pentru obiectivele de interes pentru noi."

Aspect negativ:

Recomandarea, ca locatie de servit masa, a localului Cafe Kale. Sub asteptari si recomandari: murdar, personal nesimtit si mancare care nu face banii.

L

Lisa

12/03/2025 09:12:52

10/10
Aspect pozitiv:

"The property is really good, beautiful designs, clean and really friendly staff. The staff went above and beyond and we want to thank all, especially Naky, for making our stay at Ibis a great experience."

Aspect negativ:

NA

A

Ashleigh

10/06/2025 22:50:43

9/10
Aspect pozitiv:

"I really enjoyed my stay here - the hotel is like an oasis of calm in Bissau. Staff were all wonderful, friendly and helpful - special thanks to Mariama who very kindly went above and beyond her duties to accompany me to the market so I wasn't alone. Good buffet breakfast, clean swimming pool, lovely gardens, spacious rooms. I felt very safe here as a solo female too."

Aspect negativ:

There was nothing I didn't like.

S

Sonia

08/01/2026 19:34:12

10/10
Aspect pozitiv:

"Steps away to beach. The restaurant/bar serves delicious food and drinks. The staffs were friendly and ready to help with anything. Will definitely return again."

Aspect negativ:

Aucun.

M

Marta

12/01/2026 19:55:13

10/10
Aspect pozitiv:

"Great location, wonderful breakfast, very friendly Staff."

Aspect negativ:

Aucun.

P

Peter

17/03/2026 16:22:47

10/10
Aspect pozitiv:

"Friendly staff, a hotel with indescribable character; location amazing, food excellent"

Aspect negativ:

Aucun.

P

Peter

14/03/2026 14:14:50

9/10
Aspect pozitiv:

"I had a really great stay here; the staff were friendly and helpful, my room was spacious and very comfortable; the breakfast buffet was tasty and varied and the two restaurants served excellent food. Despite the high quality and fact Kempinski is an international premium brand, the room rates and restaurant prices were very reasonable"

Aspect negativ:

Please note the hotel is about a 30 minute walk from the main square and public taxis are very few. To get around, you need to have a Mongolian SIM to use the taxi apps, master the bus system, of hitchhike

L

Lea

13/12/2025 13:13:58

9/10
Aspect pozitiv:

"Perfekt, rimeligt billigt overnatningssted. skulle til julefrokost. Der var dog en detalje, der ikke var i orden, da vi ankom om natten, men vi fandt ud af det med Sleep-in."

Aspect negativ:

Aucun.

H

Haley

24/11/2025 05:12:40

10/10
Aspect pozitiv:

"Beautiful location, great restaurant, updated rooms, friendly staff"

Aspect negativ:

The need for transportation if you wanted to go anywhere else.

B

Bhaskar

20/01/2026 13:40:37

10/10
Aspect pozitiv:

"Breakfast was excellent. Location is also very good. Transportation to attractions very convenient. Ruin of St. Paul and senado square etc. is walkable distance."

Aspect negativ:

Everything thing we find good.

R

Radu

21/11/2025 15:52:03

9/10
Aspect pozitiv:

"Recomand acest hotel. Raportul calitate - pret e OK, dar se poate si mai bine!"

Aspect negativ:

Daca nu esti rapid la micul dejun, ramai flamand...

M

Mohammed

04/12/2025 23:23:25

8/10
Aspect pozitiv:

"Room size, easy checkout and checkin, polite staff, and the different restaurants they have."

Aspect negativ:

The quality of toileters should be better. The mini bar was empty and needed to ask for water at around 3:00 AM. Lastly, the price is a bit high.

D

Darazi

01/01/2024 12:32:49

10/10
Aspect pozitiv:

"The staff and managers were very kind and polite. The rooms and lobby is very clean. The WiFi was full free, but sometimes in some pleases signal was weak. The 24 hours drinking coffee , tea, cakes in lobby if very fantastic. U can use them free during 24 hours."

Aspect negativ:

The lobby doesn't have any view to out ( I mean avenue and street ).

J

Jay

14/01/2026 21:44:26

10/10
Aspect pozitiv:

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

Aspect negativ:

None

D

Douglas

03/03/2026 07:07:36

9/10
Aspect pozitiv:

"Our beach attendant, Tevin, looked after our needs endlessly. A pleasure to know him."

Aspect negativ:

Some of the dinner service staff were not particularly professional - demure, inattentive, lacking humour.. Not what you'd expect for such a high class establishment.

A

Ahmed

31/01/2026 11:58:58

9/10
Aspect pozitiv:

"The hotel staff arranged my visit to the great wall. If not I would have missed this.."

Aspect negativ:

Aucun.

G

Gary

27/03/2025 07:20:34

10/10
Aspect pozitiv:

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Aspect negativ:

Clean and tidy and a great swimming pool , great food and cold beer.

O

Oratile

19/11/2025 05:35:15

8/10
Aspect pozitiv:

"Internet was good❤️beautiful view from my room, the place is very close to the mall"

Aspect negativ:

Aucun.

A

Andreia

01/02/2026 09:22:15

9/10
Aspect pozitiv:

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

Aspect negativ:

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

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