Hoteluri în Santa Lucia

"Excelent. Totul a fost excepțional iar personalul f atent la detalii"

Aucun.

"It is not the latest hotel, but everything works well and fine, the team is experienced, the service is really okay. Can be recommended."

nothing to be complained

"The hotel is in a very central location, meaning that you can easily navigate by foot or by taxi to many of the malls that you are close by. The breakfast is amazing and sufficiently varied to satisfy most palates."

Aucun.

"The staff were beyond helpful! Very lovely location and has everything you need. Couldn't ask for more. I will definitely be staying here again in the future."

Construction/renovations going on (some days loud). There was a huge cockroach in my room. These were both minor inconveniences for me, the rest of the stay was phenomenal.

"Superb property, with huge rooms and excellent pool. Excellent and responsive general manager. Very secure."

Aucun.

"The receptionist lady was awesome Hatts off to her for her guest friendly attitude."

Aucun.

"Very good breakfast, great location, and very friendly staff. The interior is modern, and the amenities of the hotel are very good."

The hotel has a serious issue with plumbing. Didn't get hot water for quite a long time in teh shower and had to wait long, while the hot water was yelowish.

"Friendly staff, good service, clean and close to the airport."

Everything was good.

"Breakfast was good and most of the time it has variety. Staff are fantastic.The omelette bar was the best as the other hot food is in bain-marie and is not as good."

Great room and fabulous views of the bay. I loved waking up in the morning and watching the boats going up and down the bay.

"Friendly staff, good service, clean and close to the airport."

Everything was good.

"Our beach attendant, Tevin, looked after our needs endlessly. A pleasure to know him."

Some of the dinner service staff were not particularly professional - demure, inattentive, lacking humour.. Not what you'd expect for such a high class establishment.

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"View was fantastic and the central location was great. Huge balcony and spacious living area with kitchen a laundry."

Aucun.

"Didn't know they had breakfast. Still a wonderful place."

Aucun.

"Locatia e ok, camerele necesita renovari,micul dejun acelasi in toate diminetiile"

Micul dejun

"Steps away to beach. The restaurant/bar serves delicious food and drinks. The staffs were friendly and ready to help with anything. Will definitely return again."

Aucun.

"Terasa unde se servea micul dejun avea o panoramă superba, micul dejun a fost variat si bun, cafeaua excelenta, personal amabil."

Receceptionerul desi amabil nu avea libertatea de a negocia pretul care era mare, mai mare ca pe booking. Patul nu era dublu ca in descriere ci din doua saltele intre care picai noaptea , iar locatia era intr un bazar murdar plin de gunoaie si dimineata la 5 ne au trezit slujba de la i biserica musulmana si strigatele musulmanilor.

"All in all the service provided by the hotel during my 3 night stay was amazing. All the services requires are available and event it is more convenient with the additional hospitality provided by our host of the meeting PNG Customs."

The only challenge I encounter which requires some improvement is the internet connectivity especially the WFI coverage and connectivity which at times it is very weak while in the room. Otherwise everything else provided by the hotel is exceptionally outstanding.

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

"The team were very friendly and a great support with questions we had. We were met at the airport terminal and driven to the hotel using the free shuttle service. The room was really spacious and clean and breakfast was a great selection. We had asked for help with something very specific which wasn't part of the hotel and the team said to leave it with them and they'd call the room when they had the answer and, they did that!"

Aucun.

"Parcare proprie - 20€/zi, mic dejun bun, personal foarte amabil și prietenos. Aproape de centrul orașului și de atracțiile turistice.Ușor de ajuns din orice direcție. P.S. Dacă ajungeți în Anvers la cu autoturismul dvs.înmaticulat pe altă țară, decât Belgia, trebuie să vă înregistrați mașina la LEZ ( Low Emission Zone).Înregistratea este gratuită și este valabilă pentru Anvers și Gent."

Aucun.

"Curat Camera mare 20 minute de mers pe jos de centru"

Parcare foarte scumpa, impreuna cu taxa de oras am platit 32€

"Good location. Staff friendly. Comfortable room and good breakfast"

N/A

"A fost curat tot timpul,in fiecare zi se făcea curatenie in camera,in baie,schimbat prosoape ,lenjerie pat..nota 10..in fiecare zi aprovizionare cu apa plata, micul dejun bogat..aveai multe varietate din ce sa alegi,fructe,ceai,cafea, apa,suc,iaurt.."

Aucun.

"A lovely quiet residential neighbourhood . Lots of birds in the garden . Lovely pool and outdoor seating area. We could walk out of our room to the pool and terrace. Marian looked after us very well ."

Maybe a little far from services but nothing else .

"The surrounding area and people were extremely friendly"

The fact I did not have remote for the gate to open the gate, had to rely on a car horn.

"The hotel is wonderful in a great location and the staff are lovely and very helpful the food is delicious"

There isn’t anything to dislike

"Good location Very friendly staff Food also very good"

Nothing

"Breakfast and food great. The manager and Anthony were very kind and helpful."

Aucun.

"Beautiful location, great restaurant, updated rooms, friendly staff"

The need for transportation if you wanted to go anywhere else.

"Stayed in the deluxe Junior Suite. They have renovated the place and now rooms look nice. We were leaving early and they packed us quite a good breakfast. Staff were friendly and responsive."

Aucun.

"The receptionist lady was awesome Hatts off to her for her guest friendly attitude."

Aucun.

"the location & some of the staff coffee eas good."

the tapped beer needs somebody with knowledge how to do it.

"Centricallh located comfortable little hotel in Thimphu"

all was ok

"I was able to book a room just before midnight of the same night (in the app it says 24 hours front desk). When I arrived, the doors were closed. I was able to call and they were able to open the doors after I woke them up and accommodated me but it's quite a surprise if it says 24 hours front desk and then it actually isn't..."

Aucun.

"the location & some of the staff coffee eas good."

the tapped beer needs somebody with knowledge how to do it.

"Big room, it was clean, staff on reception very nice. Basic room but good value"

The area is absolutely manic, the actual car park entrance was difficult to find, bar very limited, staff on bar seemed disinterested until we paid the bill and gave a tip which cheered her up.

"Perfekt, rimeligt billigt overnatningssted. skulle til julefrokost. Der var dog en detalje, der ikke var i orden, da vi ankom om natten, men vi fandt ud af det med Sleep-in."

Aucun.

"I loved everything about the breakfast though I missed a few because I overslept 😂"

The pool wasn't working 💔🥹it was my first priority when I was booking the place,and they told me when I was already checking in🤦‍♀️

"The staff were welcoming and friendly. The room was clean and the beds comfortable. There was a hot, good pressure shower. It’s in a great location for the bus station. The breakfast, which was 5€ extra each, was especially delicious and really set us up for the day."

Aucun.

"Superb property, with huge rooms and excellent pool. Excellent and responsive general manager. Very secure."

Aucun.

"location, strong wifi, good air conditioning, nearby areas r very good for walking/running"

Very small rooms, food options r limited and very expensive, exchange rate at reception is very poor, toiletries in room is very limited, not easy to find a taxi, no mini markets/shops around.

"Interesting concept Lovely staff. Cleanliness. Good breakfast buffet (even the bread rolls were tasty and that is rare in Germany)."

The pillow is square, large and uncomfortable. I got a pain in the neck because of it. The coffee in the breakfast buffet was so bad it was undrinkable.

"Ibis is many times so and so in Europe, but this one was a positive surprise! The very friendly staff and kitchen made a late dinner even we arrived at the closing time of the restaurant! Rooms 'Ibistiny' but clean and good beds!"

Aucun.

"Locația, personalul, facilitățile, camera ,curățenia, micul dejun, grija personalului ca noi sa avem o vacanta minunata."

Totul a fost perfect.

"Beautiful grounds, pools, beach. Hotel was beautifully designed. Very large rooms. Amazing staff. So friendly."

Nothing

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"Dispunerea fata de mare și poziționarea fata de pietonala din Lapad, foarte aproape de stația de autobus (nr.4, cu stație finala Old Town Dubrovnik) și aproape de portul din Lapad."

Puțin îngrijită /modernizată și ar trebui o atenție mai mare din partea managementului pentru aceasta și personalul acesteia.