Chaleturi în Guatemala

"The homestay was clean, cozy, and exactly like the pictures. The host was really nice and helpful — made us feel so welcome. The location was perfect too, walking distance to nice local breakfast spots."

Aucun.

"Close proximity to the stadium, town centre and main attractions, friendly neighbourhood"

I was not impressed with the fact that I was asked to pay additional fees charged by the host on checking my booking these fees were not added to my original booking at the time of booking the property. The host explained that these are the fees chargred by booking.com to her which I suspect is passed on.

"Minden tökéletes volt, mindenkinek ajánlani tudjuk."

Nem volt ilyen.

"Traditional house (replica), very clean and spacious, very good WiFi Very good breakfast with home made jams and honey. Very friendly and helpful owner"

You have to bring cash to pay for the room. The toilet and shower (both very clean) are in a separate house. So you have to make short walk (15 meters) I had problems to find the location in google maps. The location I found was not the location of accommodation. Finally somebody helped us to find the proper location.

"Excellent, we were late arriving but the friendly hosts still gave us a warm welcome and a hot meal."

Aucun.

"Kivalla paikalla Kalajärven alueella oleva mökki. Viihtyisä ja siisti. Mökissä oli kaikki tarpeellinen. Ihanat terassit mökin ympärillä."

Aucun.

"Amazing location, beautiful garden and terrace. Serene setting. Huge fridge, plenty of utensils to cook a meal. Very spacious. Friendly staff who helped me carry my heavy travelling backpack."

Only two towels, which appeared quite stained. Could do with some wine glasses. Maybe a deeper clean of walls and floors, but still felt clean, just not spotless.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"tres bien situé a coté de l'aéroport et donc un peu loin du centre , mais hotel au calme tres agréable"

tout est parfait dans ce petit hotel bungalow

"I credit our owner for moving us to a new property when there were deficiencies"

Aucun.

"The chalet was a real dream and perfect escape from our busy lives. Situated in magical countryside with a beautiful pond and a view of wildlife including deer. Inside the cabin we had everything we needed for a cosy evening after a day of hiking. And the host was the sweetest kindest lady 😊"

Aucun.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"Gopass for lifts and pools included (one lift,.one pool a day)."

Aucun.

"Alapvetően tiszta, rendezett apartman egy rendkívül kedves szállásadóval."

A szárító tiszta rozsda volt, nem tudtam, vagyis nem akartam arra kiteregetni. Egyetlen éles kést sem találtunk, amivel a pékárut elvághattuk volna. A konyhai/nappali rész tele volt szúnyogokkal kora este, amikor megérkeztünk, így, aludni ott nem tudtunk (de az alvás a régi hűtő folyamatosan búgó hangjától is lehetetlen lett volna.) Úgy gondolom, hogy az apartman árához képest ezek olyan apró dolgok, amikre lehetne figyelni.

"The customer service was exceptional and the facilities were above my expectations."

Aucun.

"Location location location"

Aucun.

"Un lugar hermoso, Yeny excelente anfitriona y hospitalidad ! Me encantó"

Aucun.

"Really comfy, tidy, well equipped place. The hosts were very friendly, they even contacted us with a neighbor of them who gave us a (paid) tour to different destinations. The supermarket around the corner was very handy, it helped us reducing costs during the trip. On the other hand, we used public transportation, but I would suggest to rent a car if you are a group of 3 or 4. We had a really good stay, so we highly recommend Casa Chiquito :)"

Nothing, everything was fine. Just for the sake of continuous improvement, it’d be good if the draining of the shower could be improved but I can imagine it is significant work (it is certainly not critical at all, though).

"Great location. The private lake was a bonus and Birgit was a wonderful host. Would recommend this with or without dogs! Thanks Birgit. Adrian & Caroline"

Aucun.

"Great house, in good location. Breakfast delivery service is clever and helpful as it's all nicely packed you can take it with you to eat later if you're like us and like to be on slopes early."

Road to the house is absolutely ridiculous! It should not be allowed to host anyone in houses or hotels with road like this. There are building works happening too,with new houses coming up yet the road is AWFUL! For that specific reason 8/10 not 10/10. Also Garden is not secure so letting dog out is not simple.

"mancarea exceptionala de la restaurant, peisajul superb. 😍"

faptul ca ciubarul se acoperea la ora 20, trebuie lasat mai mult timp noaptea, nu deschis la ora 10 dimineata ( oricum nu se respecta ora de 10, cateodata inchis si la ora 12). 🫣

"The Host, The Place, my favourite- Simon the House Dog . I miss him already"

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