"Friendly staff. Views from the room were lovely. Food at restaurant pretty good"

"Pools not very clean. Beach full of smelly seaweed"

"The room was quite nice from design perspective. Quiet and uncrowded beach."

"1. The beach is not cleaned, access to the water is difficult, and there are rocks instead of sand. 2. Hot water in the room is rare: we almost always had to take cold showers. 3. The hotel is far from the city and can only be reached by taxi. 4. The food at the hotel is very expensive and tasteless, so we had to go to neighbouring establishments. 5. The staff speak very poor English. 6. There is no entertainment whatsoever on the premises or outside the hotel. There is only one cenote and some kind of boat. 7. There are no shops with essential items either, there is only one 'mini shop' in the area. That's all. Translated with DeepL (https://dee.pl/app)"

"The food was delicious and the staff were all friendly and helpful."

"The water off the beaches was quite shallow. And also had a lot sharp rocks and stones to walk on, not the best for swimming. Might be better if you're interested in snorkeling, and there are quite a few people who were going out scuba diving."

"The food was excellent throughout The staff were friendly and helpful. The room was comfortable There were hammocks"

"The beach had a lot of seaweed and rocks"

"Staff were very nice and friendly. It is away from downtown and very calm and quiet."

"Shower was weak and we hardly got warm water."

"Everything, the sea, the staff, the rooms, the hidden pool… everything! 🙂 Except:"

"We had a few issues during our stay. There was a problem with sargassum, the towels in our room weren't in great condition, and the bathing amenities were lacking. Also, a concierge was never available a young boy and a night shift concierge that was too slow, which made things even more inconvenient. But other than that, we loved the hotel."

"Mereva exceeded my expectations, I absolutely loved my stay here, I immediately felt relaxed as soon as I walked in. Staff were so friendly and helpful. Theres complimentary soft drinks, water and coconut water in the in room mini fridge and gets topped up daily. Theres also a cute little cenote about 1min walk from the hotel. If you want to explore town, do make sure you have a rental car, otherwise you could get stung for taxi ride of 450mxn each way. All in all, I would come back again."

"Aucun."

"Not worth the money at all really bad hotell, really messy"

"Aucun."

"view from bedroom was amazing. breakfast great, food generally fabulous, location stunning"

"Access road very potholed and took a long time from main road. one side of the bed broken in our room"

"Absolutely loved our stay! small and cozy hotel with friendly staff who make the attention feel very personalized. Super comfortable beds, clean and spacious rooms and good food! Some things to consider before booking your stay (not cons by any means, just helpful advice) - its far from city center, you 100% need a car - beach is rocky but they have a pool on the beach so that wasnt a problem for us - if booking in “winter” time, the room with a pool on the balcony is not worth it as its always cold and does not get direct sunlight"

"The “pool” in the balcony is not a jacuzzi, does not have a tap or drain so its stagnant water. You could see the sunscreen floating from previous guests so we sadly never used it + the temperature situation explained above"